FAQs

Yes. We supply both trade customers and members of the public.

No. Trade customers normally buy full sheets, with no minimum order quantity, although delivery charges may apply to orders below 10 sheets. Public customers can request a quotation for smaller cut pieces.

No. We work with a selected group of specialist third-party glass processors who cut our mirror to customer dimensions.

Yes. Mirror can be cut to size with cut-outs for sockets or switches, drilled holes, polished edges and optional bevelled edges. Please include these requirements when requesting your quotation.

Yes. A specialist glass processor can add safety backing during processing for an additional quoted cost.

No. Our finished mirror is not toughened and cannot be toughened after its design or pattern has been applied because the process would distort the finish.

Full sheets are delivered in a long-wheelbase van designed to carry glass. The destination must have suitable access, parking and unobstructed space for safe unloading.

The customer is responsible for unloading. Deliveries have one driver, so at least two suitable people must normally be available to unload full sheets or bespoke cut pieces safely. Title and risk transfer when the rear doors of the vehicle are opened.

Delivery is free for orders of 10 or more full sheets. A delivery charge is quoted for smaller full-sheet orders and bespoke cut pieces, depending on the order and location. We combine deliveries where possible to help keep charges down.

Yes, by prior arrangement. You will need a suitable vehicle, the glass must be transported vertically and secured safely, and you are responsible for loading. Two people are normally required unless the pieces are small enough for one person.

No. We do not provide measuring or templating services, but guidance on measuring for mirror is available in our useful information section.

No. We do not install mirror, but we can introduce you to specialist glass-processing partners who may be able to provide a quotation. Please ask when making your enquiry.

We recommend using a qualified tradesperson who is experienced in working with glass. Smaller mirror tiles or manageable pieces may be self-installed if the relevant bonding and adhesive guidance in our Product Data Sheets and Aftercare section is followed.

No. We operate from a working warehouse in Buxton, Derbyshire, rather than a public showroom.

Yes, by prior arrangement. Visitors must follow the health and safety requirements of our working warehouse.

Yes. Samples of our available designs can be selected, ordered and paid for on the Order a Sample page.

Send your required dimensions through our contact form or email sales@glasstecheurope.com. Include your delivery postcode if you require a delivery quotation. Further options are explained on the Cut to Size Mirror page.

Email sales@glasstecheurope.com, use our contact form, call Glen on 07778 776 467 or call Lisa on 07949 763 732. We will be happy to discuss designs, specifications and quotations.

Cleaning, bonding, storage and aftercare guidance is available in our Product Data Sheets and Aftercare section.

Payment is required in advance. You can pay by BACS using the details on your invoice, or ask us to send a secure card-payment link by email or SMS.